Excessive Resort Fees Class Action Lawsuit Investigation

As reported by The Sun on Sept 9, 2019:

FEES GALORE 

US hotels are introducing sneaky new charges on top of hated resort fees making your holiday even more expensive

US hotels have started to introduce a sneaky new fee that will make your holidays even more expensive.

The extra charges, usually listed as “venue fees”, are automatically applied to your food and drinks bill in restaurants, bars and nightclubs.

And right now, they’re particularly prevalent in Las Vegas.

One holidaymaker was recently caught out by the fee at Park MGM and took to Twitter to complain.

He said: “Hey @ParkMGM, you quietly put a “venue fee” on bar guests without telling us?! Lowlife behaviour, unbelievable.

“You have 24 hours to reply to me with an apology AND a promise to refund before I file a chargeback on your sorry asses. You should be ashamed of yourselves.”

According to a response from the hotel, the venue fee is applied to everything from the table service to bar service.

The hotel added: “This fee is applied to all things that keep the venue operationally running, like the gaming maintenance for all bar top games, Wi-Fi, lounge maintenance.”

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