Sauder Schelkopf is investigating allegations that Roomba i7 robot vacuum cleaners, manufactured by iRobot, are defective in that they are prone to stop working after consumers operate their Roomba i7 vacuums for a short time after purchase (i.e., weeks or months). When that happens, the appliances produce an error code, E26, advising consumers that they need to clean the Roomba’s bin and add a new filter. Replacing the filter sometimes resolves the issue, but often the device stops working again and another new filter is needed (which also may need to be replaced).
To address Error 26, iRobot advises consumers that the error means that the vacuum is experiencing insufficient airflow, and that they need to clean or replace the bin filter, and then try to run the robot again, rebooting it if necessary. Then, if the error persists, “the Cleaning Head Module will need to be replaced.” In response to some consumers’ complaints, Roomba sends out replacement cleaning head units for free. However, customers still receive the same “Error 26” problems with the replacement parts and often need to order additional parts. Once the one-year warranty period ends and the problem persists, consumers are stuck with a mostly unusable appliance.
If you have experienced issues with your Roomba i7 robot vacuum cleaner, please contact the lawyers at Sauder Schelkopf by filling out the form on the right.
Sauder Schelkopf has a nationally recognized litigation practice. The firm currently serves as court-appointed lead counsel in courts across the country. The attorneys at Sauder Schelkopf have recovered over $500 million on behalf of their clients and class members. Our firm was recognized by the Legal Intelligencer’s 2022 Professional Excellence Awards. The Legal Intelligencer’s Professional Excellence Awards honor Pennsylvania law firms and attorneys who have made a significant, positive impact on the legal profession. Our firm was named in the Litigation Departments of the Year (Specialty Area category; runner-up), an award that honors the best litigation practice in a small or mid-sized firm in Pennsylvania. This recognition was based on the firm’s 2021 litigation work and its important ongoing cases. LawDragon has recognized our attorneys in its list of the “500 Leading Plaintiff Consumer Lawyers” for 2022. This list notes: “From the opioid epidemic to toxic substances and defective products, truck accidents to wildfires and sexual abuse, these are the lawyers who stand on the front line in individual lawsuits and class actions seeking justice.” Mr. Schelkopf was named to Pennsylvania’s Best Lawyers® 2022 for Class Actions/Mass Tort Litigation. The American Lawyer named Mr. Sauder to its 2021 Northeast Trailblazers. The honor recognizes 60 lawyers who are “truly agents of change.” It “recognizes professionals in the Northeast who have moved the needle in the legal industry.” The Legal Intelligencer named Mr. Sauder and Mr. Schelkopf in its 2020 Pennsylvania Trailblazers list recognizing 31 lawyers who “have taken extra measures to contribute to positive outcomes . . . and who are truly agents of change.” The Legal highlighted the firm’s innovative work on advocacy as class counsel in large institutional sex abuse cover-ups, women’s, and children’s rights. Our attorneys have also consistently been recognized by their peers being named to Pennsylvania SuperLawyer, a distinction held by the top 5% of attorneys in Pennsylvania. Our attorneys have also been selected by the National Trial Lawyers Association as the Top 100 Trial Lawyers in Pennsylvania.
We Want to Hear from You
If you have experienced issues with your Roomba i7 robot vacuum cleaner, please contact the lawyers at Sauder Schelkopf